SECUTIX has partnered with Cover Genius, a customer-first, global leader in embedded protection, to provide your fans with comprehensive ticket protection.
With our ticket protection, we’re bringing refund protection to the next level, offering peace of mind to both venues and fans. It’s simple to set up, reassuring for your customers, and supported by experts who’ve got your back.
Enhance your customer experience with refund protection – so your fans come back, time and time again.


What are the benefits?

What does SECUTIX's missed event cover protect your customers from?
Your customers’ tickets are protected in case of:
- Illness, injury or death
- Pregnancy
- Unexpected delay due to transit strike
- Armed forces deployment
- Cancelled transport


